Home/Who We Serve
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Who we serve · Benefits by role

The goal is shared: connect households to relief. Each partner has a different reason to act.

Utilities seek stronger customer stability and program return. Community action agencies need intake that reduces avoidable back-and-forth. Program administrators need clear progress and outcome data. EmpowerSaves helps each partner connect likely-qualified households with assistance and measure what matters to its work.

Different reasons to act

One shared outcome: more households connected to assistance.

Each partner sees a different return in helping eligible households reach the support that fits.

01 / UTILITIES

Keep customers connected. Reduce arrears risk.

Find customers likely to benefit from bill assistance or efficiency, then connect them earlier. Track participation alongside payment continuity and program outcomes.

Earlier assistanceCustomer stabilityMeasured return
02 / COMMUNITY ACTION

Move households through aid with less back-and-forth.

Use proactive targeting and early intake support to reduce repeat screening and follow-up before an application is complete.

Fewer repeat touchesCleaner intakeMore direct guidance
03 / PROGRAM ADMINISTRATORS

See what’s moving—and where follow-up matters.

Connect outreach, application activity, qualification, and assignment in one view so teams can focus follow-up where it can move work forward.

Clearer statusFewer manual chasesUseful reporting

Put the right support in reach.

Tell us what your organization needs to move forward—and where households tend to get stuck.

Talk with our team